Mystery Box
Excellent Service! / خدمة ممتازة
Mystery Box – Terms & Conditions
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Available in UAE & KSA with three tiers:
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Silver (49 AED / 49 SAR) – Minimum 3 items, affordable mix.
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Gold (69 AED / 69 SAR) – Minimum 4 items, mid-range mix.
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Diamond (99 AED / 99 SAR) – Minimum 5 items, including one premium item.
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Each box contains a surprise mix of non-branded products from various categories on our website.
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Product types, categories, colors, variants, and quantities vary per box; images are illustrative only.
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The listed price reflects the bundled offer; no specific item inclusion.
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Box contents depend on real-time warehouse availability; mixes may be changed without notice.
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Multi-box orders may contain different mixes and may ship separately.
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No returns or exchanges for preference-based reasons.
Shipping Information: Fast & Reliable Delivery: Enjoy swift shipping across the Gulf region, with optionrs for Cash on Delivery.
Return & Exchange Policy: Hassle-Free Returns: You have 30 days from delivery to return unused items in their original packaging.
Mystery Box
Why Choose EMIRIX?
When you shop with Dunava, you’re not just buying a product — you’re getting peace of mind.
Discover more in our FAQ
How long does delivery take?
We offerfree shipping across Saudi Arabiafor cash-on-delivery orders. Most orders arrive within1–3 business daysdepending on your city.
What payment methods do you accept?
You can pay viacash on delivery,Visa/Mastercard, and other secure online payment options.
Can I cancel or modify my order?
Yes as long as your order hasn’t shipped yet, you can contact our support team to cancel or make changes.
What are your sizing options?
All the details you love about the original—with a fresh flared block heel and modern square toe. Expertly crafted using soft Nappa leather, this essential style molds and moves with you to keep you comfortably on your feet all day (and night). This boot uses leather sourced from a Leather Working Group-approved trader. The Leather Working Group (LWG) Audit Standards provide transparency and accountability within the leather supply chain—covering energy and water usage.
How do I track my order?
Once your order is shipped, we’ll send you a tracking link so you can monitor delivery in real time.
What’s your return & refund policy?
You can return most itemswithin 30 daysof delivery (if unused and in original packaging). After we receive the return, your refund will be processed within1weeksthis includes return transit, inspection, and bank processing.